At OptimalSelf MD, the Drs. Birchenough believe in creating long-term relationships with their patients to help them look and feel their best.
“As a team, We are passionate about what we do, and meticulous about how we deliver care.”
Our team is courteous, responsive and knowledgeable. They are indispensable in extending and supplementing treatments initiated by the doctors. Whether it’s an IV infusion, customized supplement program, a wellness program, or postoperative healing questions, they will be available to take care of you.
We will keep in contact with patients before, during and after their treatments. Also, through regular seminars, blog posts, events, and social media, we will keep our patients informed about the latest health recommendations and aesthetic modalities.
Our downtown space is clean, modern, discreetly located, and within walking distance of all Greenville has to offer. For our out-of-town patients, we are right in the middle of downtown near all the best hotels and restaurants. By offering evening and weekend hours and even home visits by special arrangement, we can accommodate even the busiest patient’s schedule.
MEET OUR TEAM
As our aesthetics patient care coordinator, Haley Maloy is one of the friendly faces you will see upon entering our offices. From scheduling your surgeries and procedures to helping you with the perfect skin care regimen, she always makes sure you receive the utmost in care and attention. Haley graduated with a Bachelors degree in Exercise and Sport Science and is a Greenville native!
Our aesthetics nurse, Jenn Roy, brings energy and a fantastic smile to the office. Her medical experiences range from working as a dental assistant in a periodontal office to nursing patients through labor and delivery. She uses her years of knowledge and skill in taking care of our patients before, during, and after their procedures. And you may see her smiling face in an ad or two around town!
Our patients receiving vitamin infusion therapies will likely get the pleasure of meeting Carmen Johnson. She is our infusion therapy registered nurse, bringing over 25 years of experience to our practice. She has worked everywhere from intensive care to the ER, and her compassionate spirit and meticulous attention to detail make our patients feel right at home.
Deb Falcon is our “organization angel” at OptimalSelf MD. With 33 years of nursing experience, you can rest assured you will always be well taken care of. Deb previously worked in the ER as a trauma nurse for 27 years in clinical and management roles. Following that, she managed an urgent care center before joining the OSMD staff as the Clinical Manager/RN. Always up for a new challenge, she is an integral part of a great team that together takes care of both aesthetic and wellness patients.
Joy Hancock may be the first smiling face you see upon entering our office. She is our Wellness Patient Care Coordinator and will be the friendly voice on the other end when you call. She will do her best to answer your questions and make you feel right at home. Joy understands what it means to be the practice ambassador and has years of experience as an administrative assistant. She holds a Bachelor of Science degree in Education and has a passion for educating others and helping them achieve their best health. She is also one of our go-to people for Beautycounter makeup! Feel free to schedule a product consultation with her. Joy is a Greenville native and enjoys spending time outdoors with her husband, hiking and biking around the area. She has two adorable cats, Luna and Jasper.
Ana Jaramillo, a Colombian native, is the licensed esthetician at OptimalSelf MD. Her bubbly personality is contagious, and she always has a smile on her face. She has a special touch and is sure to make your experience memorable. Ana has a passion for helping others achieve beautiful skin and has been in the aesthetics industry for over 6 years. She has extensive experience in Hydrafacials, microneedling, chemical peels, light therapy, micro current technology, skin care regimens, and working with all skin types. In her free time, Ana enjoys watching Netflix and spending time with her husband and four dogs, Lucy, Tony, Fluffy, and Coco.
McKenzie “Kenzie” Carson is the Medical Assistant and Laboratory Technician for OptimalSelf MD. She is also a Certified Nurses Assistant/Patient Care Technician and has a background in emergency medicine. She spent 3 years as a Clinical Research Coordinator/Regulatory Specialist in Pulmonary Research for COPD and asthma patients, where she became a highly trained and skilled phlebotomist. Kenzie takes pride in everything she does and is sure to make you feel at ease during your treatment here at OptimalSelf MD. Kenzie is not only a skilled Medical Assistant and Lab Technician, she is also a talented freelance makeup artist where she uses her artistic eye to transform looks. When she is not working, Kenzie enjoys singing and spending time with her husband and 2 dogs, Nala and Bear.
Christy Strouse, RDN, CPT, LMBT is a registered dietitian, certified personal trainer, and licensed massage and bodywork therapist. In the last 9 years as a registered dietitian and personal trainer, she has focused on helping clients achieve sustainable weight loss results by providing a personalized road map that includes nutrition, exercise, sleep, and stress management strategies. Her post-graduate studies have included training in functional medicine, nutritional biochemistry, evidence-based nutrition, nutritional genomics, and gastrointestinal health and imbalances. At the core of Christy’s philosophy is a commitment to honoring the individual and helping them get to the root of disease and dysfunction by providing simple, actionable, and science-based recommendations. In her free time, Christy enjoys being outdoors, biking and yoga. Born and raised in Cincinnati, Ohio, she moved to Greenville in 2011 where she lives with her husband and 3 dogs Zara, Leo, and Moo.
Ashley Thompson is the Practice Manager at OptimalSelf MD. She brings a unique combination of extensive practice management experience and personal experience at the front desk. Ashley has over a decade of experience in all facets of managing a busy medical practice and takes a project-oriented approach to managing the office. Prior to her work in practice management, she had seven years of management experience in a family business. Ashley holds a Bachelor of Science degree in Psychology from Charleston Southern University and is currently pursuing a Master of Science degree in Project Management. She is also a licensed Esthetician and has extensive knowledge in skin care regimens. In her spare time, she enjoys spending time with her son and traveling.
Kaycee Hines, RN, BSN is the Nurse Wellness Coordinator and Health Coach at OptimalSelf MD. She attended Clemson University for a Bachelors in Nursing. She also holds Bachelor of Science degrees in Business Management, Marketing, and Psychology that she used in a previous career in sales. She is always looking to further her education and be the best nurse that she can be. During nursing school, she separately completed a nutrition certification, personal training certifications, and health coaching. Constantly furthering her knowledge has really helped her to learn to care for the whole person, which is her greatest passion! Kaycee’s main core value and goal is to help as many people as possible become the healthiest, happiest versions of themselves. This is what drives her every day! Outside of work, she also coaches at a CrossFit gym and is a personal trainer. When she is not nursing or coaching nutrition or fitness clients, you’ll find her spending time with her husband, Paul, and their 140-lb lap dog, Griff. Walks to the farmer’s market in downtown Greenville, traveling, partner workouts, hiking, and home renovations / flips are usually what you’ll find them doing!